Online Booking Request Policy

Our online request booking tool gives you the ability to check our schedule and book services at your convenience. Please note that all online bookings are subject to being reviewed and have to be approved before your booking is confirmed. Please note: prior to your booking being confirmed, we ask that you provide a credit card to secure your appointment.  Once your booking has been approved you will be sent a confirmation email for your appointment and a 50% DEPOSIT will be applied.

The Essentials Team asks that all new clients arrive 10 to 15 minutes prior to their service to fill out paperwork. Please keep in mind, 10 minutes of your massage time includes, consultation and time for you to dress/undress.

Additionally, note that we do have a 24-hour cancelation policy, and ask that you provide 24 hours' notice if you need to cancel or make any changes to your appointment. We ask that you directly call us to cancel or to change an appointment.

All new and current guests must supply a credit card to have on their file at the time of booking. All cards on file are added to the system via a secured electronic process that ensures the information is encrypted and remains secure.  For services booked, we will require a 50% DEPOSIT that will be applied to your service. If you are using a gift card for your visit, please enter gift card information in the additional comments section, or call to book. If canceled before the 24-Hours, the deposit will be refunded. In the event that, we do not receive the required notice for adjustments and cancellations, the following fee will be applied to your card. If the card is declined, future appointments will need to be prepaid in the event you do not show for your scheduled visit.  We will charge 100% of your scheduled service if we are not given 24-hour notice. Notification given at least 24 hours prior to your appointment will receive no charges and/or deposit refund.

Those who do not provide 24 hours' notice of a cancelation or change will be subject to a cancelation fee of 100% of the service for each appointment scheduled. There will be a full-service charge for a no-show on the appointment date.